LIVE AWARE CHANGELOG

Your TLDR for what's happening on Live Aware.

Sep 27, 2024

September Update

New Features & Improvements

  • Monday.com is now available as an Integration option

    • You can now create monday.com Items from the Insights Dashboard

  • Desktop Recorder updated to 1.5.0

    • Added bitrate selection in Advanced Settings for both Low Latency (LL) and Ultra Low Latency (ULL) streams.

    • Added a tooltip to notify users that Low Latency is disabled while in Team Chat.

    • Introduced a new feature for real-time microphone level adjustments with visual feedback.

    • Fixed the default auto-generated stream name.

    • Resolved duplicate instances of Discord in the Recorder’s audio dropdown.

    • Fixed issue where a team member still appeared as “invited” after logging into the PC Desktop Recorder.

    • Improved error message clarity when a Playtester attempts to log in before the allowed time.

Sep 13, 2024

September Hotfix 3

Bug Fixes

  • Restored functionality to display correct page title for link preview text in Jira.

Sep 12, 2024

September Hotfix 2

New Features & Improvements

  • Insights are now automatically generated on a rolling basis. Periodically, any events with new videos will be processed and insights will be generated automatically. Insights can still be generated manually.

  • While in team chat, the stream no longer automatically restarts after completing.

Bug Fixes

  • Insight generation is available after manually regenerating transcripts.

Sep 11, 2024

Desktop Recorder 1.4.0

New Features & Improvements

  • UX Improvements for Audio Source Selection: Enhanced the user experience for Team Chat Recording when selecting the audio source.

  • App Renaming: The application has been renamed to “LIVEAWARE Desktop Recorder”.

  • “Do Not Show Again” Option: Added a checkbox to alert modals, allowing users to prevent them from appearing again.

  • Persistent Login After Updates: Users will now remain logged in after updating the app.

  • Video Selection Default to “Windows”: The default view is now set to “Windows” instead of “Screens” when clicking the “Change” button in the Video selection area.

  • Manual Update Check: Introduced the ability for users to manually check for updates within the app.

  • Capture Notification: A notification has been added to inform users when they are still actively capturing.

Bug Fixes

  • Fixed Invite Status Issue: Resolved a bug where a Team member was still shown as “invited” after logging into the PC Recorder.

Sep 10, 2024

September Hotfix 1

Bug Fixes

  • Correcting a transcript no longer limits entry to single character

  • Fixed an intermittent issue preventing UI from loading properly when refreshing the same page quickly several times in a row.

Aug 28, 2024

August 2024 Update

New Features & Improvements

  • Jira Create Issue Form Improvements

    • Increased size of form

    • Description field grows vertically as content is added

    • Defaults to last Project used

    • Reporter field auto-populates as current user

  • VODs and Livestream playback now defaults to 1080p

  • Video summaries are now automatically generated

  • Desktop Recorder updated to 1.3.0

    • Added controls to balance Microphone and system volume balance, defaulting to 90% / 10% in favor of microphone

    • Two Command line options have been added:

      • /S - Silently install, do not display installer UI

      • —force-run - Run the Desktop Recorder after installation completes.

  • Android Mobile Recorder updated to 0.1.13 (78)

    • Now built to target Android 15 (API level 35)

Bug Fixes

  • Custom fields for Jira issue creation are now accurately marked when not required.

Aug 20, 2024

Desktop Recorder v1.2.5

New Features & Improvements

  • GPU-powered encoding is now available in Ultra-Low Latency mode

Bug Fixes

  • Ability to create Slices while in buffered recording mode is now restored

Aug 17, 2024

August Hotfix 3

Bug Fixes

  • Resolved an issue that prevented users with Viewer role to join and participate in Team Chat

Aug 16, 2024

August Hotfix 2

New Features & Improvements

  • Optimizations added to improve overall system stability

Aug 15, 2024

August Hotfix 1

New Features & Improvements

  • You can now choose to limit Admins as the only role with the ability to download videos. You can find this option in the Members page under settings.

Bug Fixes

  • Fixed an issue causing occasional forced disconnects on Ultra-Low Latency streams resulting in the user seeing a "Stream Processing" message while the stream was still live.

  • Navigating from settings to a project a user is a guest of no longer results in a 404.

  • Transcript panel now updates automatically for livestreams once the transcript becomes available.

Jul 30, 2024

July Hotfix 3

New Features & Improvements

  • Insights are now sorted descending by number of data points

  • Video owner no longer receives notifications of annotations when they are not mentioned

  • Slices are no longer included in Insights generation to prevent duplicate data points

Bug Fixes

  • Solved an issue causing unexpected behavior in an open tab after logging out

  • Proper error message now displays when editing an insight and providing a field with only spaces.

  • Playtester search now searches against both name and email

Jul 29, 2024

July Hotfix 2

Bug Fixes

  • Resolved an issue preventing transcript search from returning results when using mixed case terms.

Jul 19, 2024

July Hotfix 1

Bug Fixes

  • Bulk playtester invites now work across pages.

  • Bulk playtester start and end time dialog no longer closes after entering hour or minute number.

Jul 16, 2024

Guest Management & Microsoft Authentication

New Features & Improvements

Jul 11, 2024

Jira Integration Update

New Features & Improvements

  • Jira Integration update

    • Custom required fields are now presented dynamically in the Create Issue form

    • More meaningful error messages are presented when a user lacks necessary permissions

Bug Fixes

  • Fixed an issue that caused text labels from properly rendering in specific conditions.

Jun 27, 2024

June Update

New Features & Improvements

Bug Fixes

  • Resolved a condition which would not allow users to Sign Out from the Settings view.

Jun 5, 2024

Transcript Translation Modal Hotfix

Bug Fixes

  • The translation options window for Transcripts will now only display a button to view the transcript in its original language, when viewing the transcript in a translated language.

Jun 3, 2024

Insights and Transcription Improvements

New Features & Improvements

  • Insights generation pipeline has been updated, resulting in a much higher quality and quantity of insights created.

  • If the transcription system fails to properly detect a speaker's language, you will now see a short message indicating the language was not detected, and you will be given the option to regenerate the transcript after supplying the speaker's language.

May 29, 2024

Localization Features and Live Aware SDK

New Features & Improvements

  • Added localization support for UI, core functionality, transcripts, summaries, and insights across 9 languages: English, Spanish, Chinese, Japanese, Korean, French, German, Italian, and Russian

  • Introduced Live Aware SDK (Alpha) for Unreal Engine and Unity with the following capabilities:

    • Initiate local gameplay recording and live streaming from within game client

    • Start buffered recordings to capture clips retroactively

    • Select which Event to stream or upload footage to

The localization updates allow for seamless collaboration across global teams and analysis of regional player data without language barriers. The new SDK enables automated recording, streamlined documentation of issues, and creation of marketing videos directly within game engines.

Bug Fixes

  • Livestream started notification now properly displays when in ULL mode

  • No longer displaying duplicate entries in Event Playtest Setup view

  • Preview window properly displays multiple screens

  • Stream duration is now consistent between Desktop Recorder application and website

May 15, 2024

Desktop Recorder Camera and Video Selection Improvements

New Features & Improvements

Bug Fixes

  • Fixed an issue where the “Go Live” button becomes hidden with some combinations of window size and zoom.

  • Fixed positioning of “Go Live/Recording” button when window is very small

  • Users will now be automatically switched to ultra low latency when joining a team chat.

  • Microphone volume has been increased in audio mix.

Apr 30, 2024

Sync Transcript Button Placement

New Features & Improvements

Moved Sync Transcript button to top right of Transcripts view to avoid conflict with highlighting transcription segments

Bug Fixes

  • Fixed graphical issues with Insights loading animation

Apr 27, 2024

Annotations Bug Fixes

Bug Fixes

  • Fixed an intermittent issue preventing annotations to be created from transcription entries

  • Fixed an intermittent issue causing highlighted transcriptions to stop displaying action menu when highlighted

  • Fixed an intermittent issue preventing selection of any panel other then annotations from being displayed

Apr 19, 2024

Video Summary Bug Fix

Bug Fixes

Clicking a timestamp in a video summary no longer reloads the page. Playhead is moved to the corresponding timestamp.



Apr 17, 2024

iOS Recorder Bug Fix Release

Bug Fixes

  • "Start a stream" button now works for external playtesters

  • Autofill playtest code from Mail app

  • Playtest code copy and paste on iPhone pro 12

  • Improved UX for stream title editing

  • Preview ratio is kept when stream completes

  • Improved UX for switching between tabs

Apr 16, 2024

Automatic Language Detection

New Features & Improvements

  • Languages in video audio are now automatically detected. Generated transcripts, summaries, and insights will maintain the language they were originally spoken in.

Bug Fixes

  • Restored functionality to add .mp4 extension to the filename when downloading videos

Apr 10, 2024

More Accurate and Faster Transcripts, New Streamer Role, Accessibility Improvements

New Features & Improvements

Bug Fixes

  • Fixed “Stoping” typo in button text that appeared when ending a stream

  • About screen access is restored for Playtester account

  • Fixed playtester download and support links in invite email

  • Insights Dashboard evidence video clips now contain Team Chat recording when available

Mar 21, 2024

Insights Generation Fix

Bug Fixes

  • Resolved an issue causing a low amount of insights to be generated from video transcriptions greater than 2 hours.

Mar 14, 2024

March Update

New Features & Improvements

  • Desktop Recorder Improvements

    • Interface has been updated with a simpler, clean look with advanced controls available in a separate window.

    • Local Recordings has controls to specify capture resolutions (720p, 1080p, 1440p, 4K) and bitrate (2000 Kbps, 4000 Kbps, 8000 Kbps)

    • Microphone & camera can be captured in separate or combined feeds.

    • Recording buffer of 10 minutes can be enabled

    • Cursor can be shown or hidden in screen capture

    • Ending a Local Recording results in an upload dialog

    • Slice triggers can be create and managed in the Recorder

    • Team Chat can be joined and is recorded when joined before starting a Livestream

  • Playtest Management has been updated

    • Community has been renamed Playtesters

    • Playtesters view now shows playtesters as Internal (team members) or External (playtesters that are only allowed to stream with Live Aware Recorders)

    • Playtesters can be sent invitation emails with instructions and access codes or links

    • Internal Playtesters are assigned a custom link that automatically launches and configures the Desktop Recorder with the associated Event of the Playtest.

  • Video uploads now support .mkv video files


Bug Fixes

  • Generate Insights button is now disabled for Events with no Videos

  • Messages for video summaries have been updated to better differentiate from Insights

  • Insights data points no longer contain links to pre-production environments


Feb 27, 2024

February Improvements Update

New Features & Improvements

  • Video Insights are now renamed Summary, and can be found in the Media Info Bar beside Annotations and Transcripts.

  • You now have an option to enable or disable automatically playing videos when opening an Event

  • Media Info Bar buttons have been simplified by removing text.

  • Added transition animations during Insights generation (Now with more Nexie!)

  • Videos with separated microphone and camera tracks are added back before downloading video.

  • Slice created from Video has camera and microphone track

Bug Fixes

  • Insights information will no longer overflow out of its panel.

  • Live Aware now opens the most recent team you were using upon logging in.

  • Videos now cannot be moved to trashed events.

  • URLs of trashed Events now are inaccessible to users.

  • Chat recording in sync with other video tracks

  • Desktop Recorder updated to version v0.4.44

    • Fixed an issue causing preview window to not appear when Ultra-low latency mode is selected

    • Camera / Mic video now properly sync while streaming in Low Latency

Feb 21, 2024

Video Insights Button Fix

Bug Fixes

Fixed an issue causing the Video Insights button to be grayed out unless transcripts button is clicked.

Feb 13, 2024

Insights Dashboard

New Features & Improvements

Insights Dashboard is now available! Check out the blog post to learn more

Bug Fixes

A new version of the Desktop Recorder is now available:

  • Improved ultra-low latency stream quality while in low bandwidth environments.

  • The camera and microphone will be combined with the screen and audio as the default behavior. Optionally, you can toggle a setting in the preferences tab to stream with the camera and microphone separate.

Jan 30, 2024

January 30 Update

Bug Fixes

  • It is no longer possible to move a video to a Event that has been put in Trash

  • Desktop Recorder has been upgraded to version v0.4.42

    • Desktop Recorder now properly displays signed publisher as "Live Aware Labs LLC"

    • Stability improvements

Jan 16, 2024

Ultra Low Latency, Seperated Mic & Camera Streaming

New Features & Improvements

  • Ultra Low Latency Streaming mode added to Desktop Recorder

  • Mic and Camera now streamed separately from Desktop Recorder

  • Added ability to send Videos to Trash

  • Installer for Desktop Recorder for Windows 11 no longer triggers Windows Defender warning

Dec 8, 2023

Event Management Update

New Features & Improvements

  • Events can now be sent to and restored from Trash, where they are automatically deleted after 30 days.

  • Events can now be sent to and restored from Archive.

Nov 14, 2023

Team Member Management

New Features & Improvements

  • You can now manage your team and invite new members

    • New Roles: Admin, Member, and Viewer

    • A special setting toggle that only allows Admins to create or edit events

Oct 24, 2023

Event Voice Chat

New Features & Improvements

  • Live audio chat is now available as a viewer on Live Aware

Oct 11, 2023

October 11 Update

Bug Fixes

  • Desktop Recorder for Windows has been upgraded to v0.4.30

    • Audio and mic sources will be automatically selected

    • A message will now pop if a playtester tries to start a stream without an audio source selected

Aug 14, 2023

August Releases

New Features & Improvements

  • Web App

    • Watch two livestreams, or two VoDs that were streamed together in Spaces using synchronized viewing.


  • Desktop Recorder

    • Stream the audio/video from a specific app instead of capturing the entire system audio/ screen


  • Mobile (Android only)

    • Choose to stream with ultra low latency giving you a nearly real-time experience.

Bug Fixes

  • Web App Improvements

    • Transcript updates

  • Mobile (Android only) Improvements

    • VOD playback improvements

    • Copy video links from the library

    • Picture-in- picture

    • Mute audio

    • Watch live streams

Jul 20, 2023

July Releases

New Features & Improvements

  • Web App

    • Expanded transcript functions now include:

      • Sending snippets from the transcript to the annotations “area”

      • Clipping from highlighted passages of the transcript

      • Editing your transcripts to make any corrections

    • Oh dear’a, it’s Jira! Integrate Nexus and Jira accounts to create Jira issues from Nexus annotations


  • Desktop Recorder

    • Record in the background while playing; capture a clips with a hotkey.


  • Mobile (Android only)

    • Stream with ultra low latency for an almost real-time experience.

Bug Fixes

  • Web App improvements

    • Drastically improved loading times for the dashboard and event library

    • Dashboard filters remain set after leaving Nexus

    • Improvement to how timestamps are applied to annotations

    • Playback speed settings for a video no longer apply to all your videos

  • Mobile (Android only) improvements

    • Search/filter events

    • Search/filter videos

    • Picture in picture

    • Cancel streams during countdown

Jun 16, 2023

June Releases

New Features & Improvements

  • Web App

    • You have the ability to move videos between Events.

    • The new transcription feature is now live.

    • Clipping feature redesign now has presets and allows for exporting clips as GIFs.

  • Mobile (Android only)

    • Watch VoDs and live streams from your Android device.

Bug Fixes

  • VoDs showing as live streams

  • Option for videos to loop

  • Surfaced latency setting on the GO LIVE screen for Android

  • Library closes after video is selected

  • Scroll to and highlight new comments after hitting send

May 9, 2023

May Release

New Features & Improvements

  • Web App

    • Nexus-Slack integration

    • Redesigned comments section now called Annotations


  • Desktop Recorder

    • Now have the option to automatically upload your captures after they are recorded to share with your team instead of only livestreaming


  • Mobile (Android only)

    • Playtesters can now log in on mobile using a unique code to stream directly to your community

Apr 11, 2023

April Release

New Features & Improvements

  • Web App

    • New playback control bar to allow for greater continuity between different viewing options.

    • Make clips from uploaded videos.

    • Easily see what clips and were created from each video.

    • Editable descriptions for all types of videos.

    • Immediately cancel an upload even if it's still processing


  • Mobile (Android only)

    • New front facing camera capture

Bug Fixes

  • Added a Default "All" tab in Library

  • Tweaks to the Event Bar

  • Shortened delay between video upload and playback

  • Added Upload Failure feedback

  • Improvements to the end of a live stream

  • Added processing state for uploads

  • Fixed issues with parent video and related clips

  • Google sign-in prompt fixes

  • Added related clips attribute for uploaded video details

  • Improved livestream user experience

  • Adjusted styles for media detail info bubbles

  • Fixed renaming in the asset cards

  • Auto-opening comments when an asset is presented

  • 4 bug fixes in the playback control bar

  • Resolved issue with community member form not submitting in default state

  • Removed processing state for live streams

  • … other 19 minor fixes/improvements

Mar 14, 2023

March Release

New Features & Improvements

  • Spaces: Multi-Video Analysis

    • Allows you to watch and analyze multiple streams simultaneously


  • Community Management and Playtesting Login

    • Add people outside of your studio to your team as community members

    • Generate and issue playtesting codes

    • Community members can use playtest codes to securely stream to a specified event


Bug Fixes

  • Comment Tags: Add a tag to a comment by using hashtags. Comments can then be filtered and searched for by their tags

  • Android App UI/UX Update: the Nexus Android app now has a completely redesigned interface that offers a much improved user experience

  • Tweaked styles for comments widget

  • Tweaked UX for comment and media options

  • Saved rotation for each video

  • Updated comments search and filters styles

  • Improved Library access UX

  • Events now will automatically open once created

  • Added link support to comment text editor

  • Fixed unable to trigger upload button

  • Minor UI/UX improvements for spaces

  • Playtesting setup modal made scrollable

  • Fixed topbar layout

  • Reduced CPU usage when opening playtesting setup

  • Filtered out playtesters for community members

  • Fixed locked feedback dialog bug

  • Tweaked comments styles and fixed autocomplete

  • Fixed comment tag filter issues

  • Reset filters triggered reload comments

  • Fixed broken navigation in Event Canvas

  • Fixed high CPU usage after opening library

  • … and other 19 fixes

Jan 10, 2023

Video Uploads

New Features & Improvements

  • You can now upload videos directly within the Library.

  • We have improved the overall experience of watching the live streams.

  • You can now see where you left off on previously watched videos.

  • Canvas widgets should now become more flexible in space.

  • New unread indicators for new content.

  • New event cards carousel in our iOS app.

Bug Fixes

  • Comment settings are now saved on the server.

  • Unread indicators for comments and threads are now correctly marked as read for creators.

  • ... and 48 other fixes and improvements.

Sep 12, 2023

September Releases

New Features & Improvements

  • Web App

    • Clips are now called Slices.

      • Customize multiple hotkeys to capture different clip lengths.

    • Automated Insights now generate summaries of videos using transcripts.

Bug Fixes

  • Web App improvements

    • Improvements to transcripts

      • Highlighted text is now clearer with a stronger contrast

      • Further clean up a transcript by removing whole sections of text.

    • Improved video downloaded video file names.

    • Smooth transitions from livestream to VOD.


  • Mobile (Android only)

    • Streams will be given an automatic name like in our desktop recorder.


  • … many more additional QoL improvements and fixes